Class of Their Own T's & C's

To ensure we run our clubs to the highest standard, we have Terms and Conditions to ensure parents and Class Of Their Own know and understand their responsibilities.

Registration Form

All sections of the registration form need to be completed, including full contact details for parent/s and one other contact in case of emergency.

It is your responsibility to tell us of any changes to your contact details or any information concerning your child.

If your child attends our clubs at more than one location you will need to complete one registration form per location.

Bookings

After School & Breakfast Club

After School and Breakfast Club bookings are generally made on an ongoing basis. Once a regular booking has been confirmed, your child will be booked in for the same day/s each week. If we have availability, sessions may be booked on an 'ad hoc' basis, or for a limited period. If sessions are booked on an ongoing basis they are confirmed sessions until we receive 4 weeks written notice that these sessions are no longer required. Ad hoc sessions and sessions booked for a limited period are confirmed bookings and are not subject to change.

A refundable deposit is required for all regular After School & Breakfast Club bookings. Please see the club registration form for details. Your child's place is not confirmed until we have received a deposit.

Waiting List

All bookings are accepted on a first come, first served basis. If we have a waiting list for a particular day then the child's name and date they booked are added to the waiting list. When a space becomes available the person at the top of the list will be contacted first. If your child is on the waiting list we will contact you regularly to let you know your position on the list.

Holiday Club

Holiday Club bookings are all confirmed at the time of booking and are only subject to change as per the cancellation policy.

Closure Due to Adverse Weather

If we are unable to open due to the school being closed, parents will have a credit for the cost of the missed session put on their account. This can be deducted from their current invoice or future invoices. If the school is closed for several days, a credit will be provided for each day. If the school is open and we open the club, no credit will be given. See the policy in full.

Cancellation Policy

After School and Breakfast Clubs

Four weeks written notice is required to permanently cancel a session. This notice may be provided as an email, by letter or by asking the club supervisor to complete a cancellation form for you.

Individual sessions cannot be cancelled, even with four weeks notice.

Days cannot be swapped. Additional sessions can be booked providing there are spaces available.

Holiday Clubs

Bookings may be cancelled or altered up to two weeks before the start of the holiday. Once the holiday has started no changes may be made. If your child is sick and does not attend, you will still need to pay for the session.

Non-attendance

After School Club

If your child is not attending the club on their usual day you must contact the club to inform the staff prior to 3.15pm. All the clubs have a mobile and you can text or leave a voice message.

Downs Junior School 07902 936 532
Mile Oak 07505 300537
Portslade Infants 07933 798 119
Stanford 0784 086 9115
St Paul's 07842 206 952
St Bartholomew's 07592 025 445
West Hove 0776 634 2391

Payment

After School & Breakfast Club Invoices

All After School Club invoices are due for payment 2 weeks after the start of term. This date is printed on your newsletter and on the invoice. Please ensure you pay on time.

Parents may join our pay monthly scheme twice a year in April and September. Details are available on request.

If you build up a debt without making any provision with us to pay it, we reserve the right to exclude your child/ren from our club. We will also share this information with the school.

Holiday Club Invoices

Holiday Club invoices are due for payment in advance.

We will occasionally accept a telephone booking or booking in the club without payment. All bookings are confirmed bookings and are subject to our Cancellation Policy above.

Late Pick Ups

After School Club

Please ensure you arrive to collect your child promptly and are ready to leave before the end of the session.

If you are running late, please contact the club directly so that arrangements can be made for staff to stay on site with your child.

We need to retain two members of staff on site with any uncollected children. We therefore have a late collection fee to cover their additional hours. The late fee is £5 for the first 15 minutes, and 50p a minute thereafter.

We reserve the right to exclude children from our club if they are consistently collected after the club's closing time.

Holiday Club

Holiday Club sessions have variable closing times. Additional hours up until the club closing time can be arranged on the day. Please speak to the Supervisor or contact the office to arrange any additional hours.

Children who are not collected before the end of the session will be charged a late fee. Please ensure you arrive to collect your child promptly and are ready to leave before the end of the session.

If you are running late, please contact us so we can arrange who will stay onsite with your child.

Lost Property

We advise that children leave their own toys at home, we have plenty of games and toys to play with at the clubs. Children are responsible for their belongings. Class Of Their Own do not accept any responsibility for children's lost property.

Cancellation of Trips

If we have to cancel a trip for any reason we will give you a full refund for the trip or give you the option to go on another day.

Complaints Policy

Complaints are rare but when they do happen we take it very seriously. The Directors will respond to any complaint within 24 hours and will give you a written outcome to the complaint within 72 hours. If for any reason the response time is going to be different we will inform you of when you will be notified.